Terms of Use
1. About These Terms
These Terms of Use (“Terms”) govern your access to and use of all websites, platforms, products, services, programs and content operated by Retail Edge Consultants 2005 Ltd (ABN: 76 118 450 883) and its related businesses.
References to “we”, “us”, “our” or the “Retail Edge Group” mean Retail Edge Consultants 2005 Ltd and all related businesses, brands, trading names, divisions, programs and entities operated now or in the future, including but not limited to:
- Retail Edge Consultants
- Edge Pulse
- Retail Edge Academy
- Diamond Minds
- Business Strategy Workshop
By accessing or using any website, platform or service operated by the Retail Edge Group, you agree to be bound by these Terms. If you do not agree, you must not use our services.
2. Changes to These Terms
We may update these Terms at any time. Changes take effect immediately once published. Continued use of any Retail Edge Group service constitutes acceptance of the updated Terms.
3. Access and Availability
Access to our websites and services is provided on a non-exclusive, revocable basis. We may suspend, restrict or withdraw access at any time without notice.
We do not guarantee uninterrupted or error-free availability and are not liable for outages, maintenance or technical issues.
4. Acceptable Use
You must not use any Retail Edge Group website or service to:
- Engage in unlawful, misleading or deceptive conduct
- Upload or transmit malicious code or harmful material
- Attempt unauthorised access to systems or data
- Interfere with security, infrastructure or performance
- Infringe intellectual property or privacy rights
- Harass, abuse or harm others
- Misuse training materials, software, reports or tools
We may suspend or terminate access for any breach of these Terms.
5. Intellectual Property
All content provided by the Retail Edge Group — including software tools, training materials, reports, dashboards, videos, templates, branding and documentation — is owned by or licensed to us and protected by intellectual property laws.
You may use content for internal business purposes only, unless expressly agreed otherwise in writing. You must not reproduce, distribute, resell or commercially exploit content without permission.
6. Third-Party Links and Services
Our services may include links to or integrations with third-party platforms. These are provided for convenience only. We do not control third-party services and are not responsible for their content, availability or practices.
Use of third-party services is at your own risk and subject to their terms.
7. Privacy
Personal Information is handled in accordance with our Privacy Policy, which forms part of these Terms.
8. Disclaimers
To the maximum extent permitted by law:
- All services and content are provided “as is” and “as available”.
- We make no warranties about accuracy, completeness or suitability.
- Information provided is general in nature and does not constitute professional advice unless expressly stated.
Nothing in these Terms excludes rights under the Australian Consumer Law.
9. Limitation of Liability
To the extent permitted by law, the Retail Edge Group is not liable for any direct or indirect loss, including loss of profits, revenue, data or business interruption.
Where liability cannot be excluded, it is limited to resupplying the services or the cost of doing so.
10. Indemnity
You agree to indemnify and hold harmless the Retail Edge Group and its personnel against any claims or losses arising from your use of our services or breach of these Terms.
11. Termination
We may suspend or terminate access at any time for breach, non-payment or security risk. Termination does not affect accrued rights or obligations.
12. Severability
If any provision is unenforceable, it will be severed and the remaining provisions will continue in effect.
13. Governing Law
These Terms are governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of Queensland courts.
14. Contact
Retail Edge Consultants 2005 Ltd
Email: enquiries@retailedgeconsultants.com
Address: Suite 4 / 60 Nerang St, Nerang, Queensland, Australia, 4211